"You can't cut your way to growth or customer satisfaction so focus on eliminating waste to free up capacity to achieve your strategic goals. A layoff typically saves less than 5% of operating costs while internal inefficiencies account for over 25%. Cutting costs by reducing capabilities leads to long-term failure."
- Russell D. Ollie Sr., Principal
"Complex Problems, Solved Simply"
Problems Solved Include:
Banking, Financial Services, & Insurance:
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Reduced loan application processing times by 73%
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Align strategy with operational metrics to ensure financial goals are met
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Promote a culture of problem-solving to boost efficiency
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Address challenges like forecast accuracy and compliance process delays
Healthcare:
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Cut patient wait times by 25% through optimized workflows, improving care delivery
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Reduce waste to enhance healthcare efficiency and patient outcomes
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Implement systems to track metrics like patient satisfaction and staff productivity
Higher Education:
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Streamline administrative processes to reduce student enrollment bottlenecks
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Enhance educational outcomes through better workflows and engagement
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Implement systems to track metrics like student retention and graduation rates
Public Administration:
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Enhance transparency in public reporting to build community trust
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Streamline processes to improve efficiency and accountability in operations
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Align strategic goals with actions to better serve the public
Retail:
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Boost customer satisfaction and employee engagement to skyrocket sales growth
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Optimize operations to reduce waste and improve service quality
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Ensure effective strategy execution to meet retail business goals
