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Jarrod Folsom

Principal, Managing Director

Jarrod Folsom

Jarrod is an experienced practitioner of leading methodologies for business process improvement, organization effectiveness, and operational excellence with a 20-year track record of results at the enterprise level. Every day, he empowers people to take ownership of their work, challenging them to think critically, and providing them with the tools and resources they need to drive change in their own business areas. His work drives multibillion-dollar impact for the business, customers, and employees.


Career Highlights: Over two decades of impactful success at a global telecom giant, enabling billions in cost savings through hundreds of improvement projects. Among the early few at AT&T to earn a LSS Black Belt and later, a Master Black Belt. Scaling leadership ranks, he became a top-tier global figure in quality, compliance, and transformation. Skilled in Lean, Six Sigma, Agile, Design Thinking, and SAFe methodologies, embracing the ethos of continuous improvement for customers, employees, and the business. Committed to integrity and effective leadership, whether leading teams, consulting, advising, or collaborating. Jarrod actively mentor rising CI practitioners.


Jarrod Folsom
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